Shipping Information

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

More Details


Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

How returns work Start your return Customer Service


Sign up for product highlights, original stories, activism awareness, event updates and more.

Paul Neutzner

Partner Marketing Manager EMEA

Start year: 2019
Work location: Amsterdam, NL

Why do you work for Patagonia?

Because it enables me to connect a few elements of who I am in a unique way. These include my background in marketing and working for global brands, my passion for the outdoors and my eagerness to learn how we can be a business that does good.

What are you passionate about?

I believe that sports is the best teacher to make us better humans. And the outdoors - and our re-connection to nature - can be major game changers for the planet. That's what I want to promote more.

What’s the best thing about your job?

Working with passionate, smart and skillful teammates.

What has been your biggest adventure?

The next one :-)

Who is the most memorable person you have met whilst working at Patagonia?

Norbert Sandner (@norbert_sandner), employee #1 of Patagonia Europe and recently retired after over 30 years’ working for the brand.

Popular searches