Shipping Information

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

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Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

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Take-Back Program

Our program upcycles old Patagonia T-shirts into our Tee-Cycle collection using Infinna™ Fiber, an infinitely recyclable fiber.


Most of the clothing industry is based on a take-make-waste model, which fails to take responsibility for what happens to clothing once someone no longer needs it. Without a solution in place, global textile waste is expected to increase 60 percent annually until 2030, when it’s estimated to hit 148 million tons per year. And the issue isn’t just volume, but what happens once those textiles are sent to landfills. Landfills release greenhouse gases, impact wildlife habitats and pose a risk to air and water quality—all of which disproportionately affect minority and low-income communities who often live near these sites.

To help build a circular clothing system—one that prioritises a more efficient use of resources and upcycles waste into new clothing so it can be reused multiple times—we launched our Take-Back Program, repurposing your old Patagonia tees into new ones.

Where We Are

Our Take-Back program, which launched in summer 2021, allows us to recycle old cotton products while supporting recycling chains for apparel waste. Once you no longer need your Patagonia tees – any that are made with cotton, hemp or linen – you can either bring them in to a Patagonia store or post them to us if you’re not nearby (just be sure to mark your parcel “Tee-Cycle Take-Back Program”). We currently have 11 stores across Europe and you can use our store locator tool to find the address of your nearest store. Please note that at the moment we can only accept old tees at Patagonia stores and not through our authorized dealers.

Once we have your tees we’ll send them to Infinited Fiber, our Finland-based supply chain partner that recycles the material from the used tees into Infinna™ Fiber. Those soft, durable fibers are then combined with factory cotton scraps to create our Tee-Cycle collection.

What’s Next

We believe every cotton T-shirt should be made within a circular system. Ultimately, we want all of our products to live in a circular model so we can reduce our reliance on virgin materials. As we make progress on our Take-Back Program, our materials and innovation team is exploring other ways to increase our use of recycled postconsumer apparel when building new clothing.

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