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We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

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Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

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We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.

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Patagonia Stories Podcast: Quiet Knowledge

Archana Ram  /  January 11, 2023  /  39 Minutes

What can we learn from nature when we pause to look and listen? In this episode, writer and American Sign Language interpreter Justin Maurer shares how being an interpreter for his deaf mom led to forming a punk band, presenting at the Oscars and seeking out one of the quietest places in the world. We also interview Nancy Bockino, a forest ecologist and avalanche professional, who is working to restore an entire ecosystem by saving the whitebark pine. At the Patagonia Archives, longtime Patagonia employees explain how Yvon Chouinard’s worn-out Craghopper Shorts became the seed for Patagonia clothing. Tune in for a new episode of Patagonia Stories wherever you get your podcasts. To learn more, watch “Silence Isn’t Silent” and read “One for the Grove.”

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