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Unsure of your size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
From May 5th 2021, you will no longer receive paperwork inside your Patagonia order. We are making this change to reduce the amount of paper we use. You can still find all of your order information, and an invoice, in the shipping email we send you. To return an item, please visit the instructions on our returns page.
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Super dope fleece
This this is way nice. The better sweater vests, run kind of small; its a bit tight in the chest. I was skeptical about getting a small one of these, but its turned out to fit perfectly. Im 58,170lbs w/athletic build, and this fits so perfectly. Strongly recommend this and the vest.
Fit needs improvement
Ive always loved Patagonia clothing quality, customer service, philosophy, but the fit needs improvement on this one. It is very boxy and sloppy looking. Im usually between L and XL in most clothing across the board, but a lot of Patagonia L stuff is still too baggy but not long enough in arms or torso length. This one is long in torso length and d... Read Moreefinitely baggy at lower half
High quality fleece, arms are too long
Pros: great overall straightforward design, recycled fleece, high-quality materials, low-impact dyes, fair trade certified. Cons: Arms are too long (at least in size medium). I tried 3 different items (2 from a retailer in-person, 1 directly from Patagonia) and they all fit a little different but had the same general issue. I have an older size la... Read Morerge which has shorter arms! Unfortunately, the small is too short in the body and the large is too wide. Most medium Patagonia items fit very well.
Hey Mark, thanks for taking the time to leave us a review. We're sorry to hear that the fit on this fleece was funky for you. We've taken note of the feedback and shared it with the rest of the team. If you haven't already, you're welcome to begin a return [here](https://www.patagonia.com/returns.html). Additionally we're happy to provide any measurements if you want a preview of how something might fit, just reach out to our customer service team.
Purchased a black BS quarter zip. Quickly became disappointed in the quality. With proper care, and a couple months of wear, it piled all over. It now lives in the back of my closet.
Hey Brock, thank you for sharing your thoughts with us on the Better Sweater 1/4-Zip Fleece. Unfortunately, pilling is hard to avoid with knitwear as friction is the culprit. Over time, this could happen with washing with abrasive items, wearing backpacks or just rubbing in a high wear location. Luckily, there are sweater stones out there that can make knitwear good as new. If you find that the item is still sitting in the back of your closet, please [send it back to us](https://www.patagonia.com/returns.html) for warranty evaluation.
Ive owned two of these for a few years and pretty much where them everyday in the colder season. The M fits my build perfectly. I recently bought a new one and the fit has changed. It is slightly more baggy and I can see the seam has changed on the arm. Im definitely disappointed as Im pretty picky about the fit. Please change the design back to wh... Read Moreat it was before.
Hi, thank you for taking the time to let us know your feedback on the fit. We are sorry to hear that changes have caused some disappointment for you. If you're unsatisfied with your new one, please feel free to [send](https://www.patagonia.com/returns.html) it back to us.
Very glad I made the purchase. Functional, attractive, warm and looks good layered or on its own. Superior materials and craftsmanship to other similar fleece jackets Ive tried. I was looking for a warm layering piece to go under a lighter jacket and it has been perfect for that. No excess bulk. Appropriate for multi-season use. Worth it!
Warm and worn all winter
This will be my second one after being totally satisfied with all aspects of this better sweater. It pills a bit but that seems to disappear when it is washed. Good product
We're so glad to hear you're happy with the Better Sweater! All knit fabrics pill to some degree, so we recommend a sweater stone or electric fabric shaver to take care of that pilling if it persists. Also a product like the [Guppyfriend](https://www.patagonia.com/product/guppyfriend-washing-bag/GP001.html?dwvar_GP001_color=000) Washing Bag can be helpful to avoid abrasion. Of course, your purchase is always covered by our Ironclad Guarantee too!
Kind of disappointed in this.
I got a new 1/4 zip better sweater in black at the beginning of November. Used it as a top layer with usually a T shirt or button down underneath. I have washed it about 5 times since new, inside out, line dried, with like garments. The pilling and look is so bad that its just used as pajamas on cold nights now - Aside from how bad this looks after... Read More about 3 months of use - its a warm and comfortable product. Would I buy another one? Nope, Id buy a classic fleece pullover ( like the one this better sweater replaced that I got back in 2004!) I have a few other Patagonia garments that have some age, 2004 fleece for one that are well made, comfortable and hold up better than most other clothes I have. I guess I got a dud with this better sweater.
Thanks for the feedback Bob. You can easily remove those pills. We've created a [video](https://youtu.be/2aFbPb6Rn8o) to show you how.
Warm but not bulky
I use this fleece mainly when I go for a walk. it is warm without being bulky and very comfortable. The only complaint (?) is my timing in purchasing it, which was a few days before it was reduced by 40%. Next time I'll pay more attention to possible upcoming sales, but I am very satisfied with it nevertheless.
Lovely Sweater... just inconsistent sizing
I bought a Black one of these from Cotswold Outdoor as Patagonia didn't have a Large in stock. Received it and loved it... great fit & very cosy so ordered another in Blue from the Patagonia website. It arrived yesteryday... and is a different fit despite being a Large! Both sweaters are the same model number but the Blue one was shorter o... Read Moren the arms, tighter on the shoulders and a little bit shorter. I've had this before with Patagonia and it's odd... some items in exactly the same style and size fit differently.
Beware the sizing and don't trust the sizing guidance from Patagonia. These run a full size large. I'm typically a Large and had to return for a Medium. I'm a 42L suit size, textbook size Large -- unclear what Patagonia is doing with their sizing. I like the pullover, but the sizing is very strange
Comfy and cozy!
My adult sons were given better sweaters as Christmas gifts, and I liked it so much that my wife ordered one for me. I originally ordered a large and the sleeves were too long, so I exchanged it for a medium and it fits perfectly for wearing alone or layering. Love the look, love the softness, love the warmth. Will definitely be getting this in ano... Read Morether color!
Amazing sweater for all your needs
I bought this sweater for my boyfriend (as a long term Patagonia advocate, I wanted to introduce him to the brand) we are contractors who spend a lot of time overseas and have to look professional while still having comfort and sustainability. Hes got broad shoulders and a lean frame and this fit him perfectly. Wonderful layering piece for I ter st... Read Moreop all flights and various weather encountered all over the world and still looks professional when paired with khakis or with sweats when lounging around the house
Attention to the details, great quality and excellent customer service! Would definitely purchase again. We had to send the first item that we bought in large back and repurchase it in medium size because the large was bigger than expected. It was a straight forward process and received the new one in two days! Very happy with the customer service
To start with, this is the first Patagonia item that has fit me well in quite some time. I am 6-0, and 190lbs. Most Patagonia items have sleeves that are too short, or the length is too short and the upper back/chest area is tight, while the waist is big enough for me to put a pillow under there. This item is bucking the trend and is just right. No... Read Moret tight, but not loose. Easy enough to still wear an undershirt if needed. The material is very comfortable. The type of clothing item I want to wear everyday in cooler weather. I like the small chest pocket for when I need to stash something. Best of all is the color. I dont care what name you call it Patagonia, but keep offering camouflage (and earth tone) options.
I purchased this for my husband, he has many better sweaters, all size XL. This particular color runs large and I had to return and get a large. Great color!
We're sorry the Nickel color didn't fit quite right, all sizing should be consistent and it may have been a quality control issue. We're always happy to help, please [reach out](https://help.patagonia.com/s/) so we can better assist you!
Great item. Runs large ...
Well made and warm. It is a "generous" large in girth and the sleeves may be the longest on any Large garment I've owned. Shoulder fit seems more like XL compared to other Patagonia items owned but that works okay for me. Might suggest ribbed cuffed sleeves for future iterations.
Great piece I purchased as an Xmas gift for my FB. Fits well, a little roomy which is good when cold and snowy. Sharp looking enough for a nice casual dinner out. A little too nice to wear on the slopes though absolutely works, especially on a cold day. Overall, 100%. Buying again in additional colors!
Super soft and comfy
I bought this gift for my son who is extremely picky about clothing. He loves comfortable, easy clothes and I wanted him to have something that looks nice (and presentable!) This Better Sweater is perfect! It looks fantastic on him, meets his requirements and mine, haha. So glad we bought this and will definitely consider another for him.
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