We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
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Monday to Sunday: 10:00 - 13:00 and 14:30 - 19:00
Due to the fluctuating effects of the global health crisis on local markets, operating hours may change on short notice. Please check @patagoniachamonix Instagram, Google page or call us at +33 4 50 55 93 01 for up-to-date information.
Welcome to Patagonia Chamonix! The first Patagonia retail store to be opened in Europe, our store has been operating in Chamonix since 1987. Residing in a building that was once a cycling shop and later sold specialty mountaineering gear, we are fortunate to be in the heart of the Alps. Our international staff are devoted to helping you pick the right gear as well as holding spectacular events.