Shipping Information
We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
Ironclad Guarantee
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
Patagonia Austin
About Our Store
We opened in 2008, in the heart of downtown Austin, just steps from the Convention Center, the Congress Ave. Bridge (famous for its dusk bat watching), and a short walk from the state capitol. We share our historic building with Texas chapter of The Nature Conservancy. Check us out for a great assortment of quality Patagonia clothing and gear for climbing, trail running, mountain biking, travel and the day to day. We regularly host store events and support local environmental work, including efforts to stop the Trans Pecos pipeline project in southwest Texas.
