Hacemos todo lo posible por procesar y enviar los pedidos en 1-2 días laborables (de lunes a viernes, excepto festivos). Te rogamos que, siempre que sea posible, elijas el envío estándar para reducir nuestro impacto ambiental. Si tienes alguna duda sobre tu pedido, puedes contactar con nuestro servicio de atención al cliente, que estará encantado de ayudarte.
¿No sabes qué talla elegir? ¿No te decides entre varias chaquetas? Nuestro servicio de atención al cliente está aquí para ayudarte. No tenemos límite de tiempo para devoluciones y aceptamos productos de la temporada actual y de temporadas anteriores. Cuantos menos envíos innecesarios, mejor.
Garantizamos todo lo que fabricamos. Si no estás satisfecho con uno de nuestros productos al momento de recibirlo, o si uno de nuestros productos no cumple con tus expectativas, devuélvelo a la tienda donde lo compraste o a Patagonia para su reparación, reemplazo o reembolso.
You have the power to change the way clothes are made.
The Problem
The clothing industry contributes up to 10% of the pollution driving the climate crisis.
And apparel workers are among the lowest paid in the world. But this can change. Demand better practices—what you buy is what the industry will become.
Buy Less.
What you buy is a choice with the power to change.
Leave a lighter impact on people and the planet; join the fight against irresponsible, fast-fashion manufacturing. Buy quality, used and multifunctional gear—wear it, repair it, repeat.
Demand More.
Informed buyers will force the clothing industry to drop their dirty practices.
Don’t wonder. Ensure your clothes are constructed mindfully and ethically. Support companies that care for their people and the planet. Hold brands accountable for what they produce and how they produce.
Demand Organic Cotton
100% of the virgin cotton in our clothes is grown organically. Less than 1% of cotton grown worldwide is organic.
If the clothing industry switched to organic cotton, we could improve the quality of soil, use less water and reduce emissions.
We are investing in more than 550 organic cotton farms working toward Regenerative Organic Certified™. Less than 1% of cotton grown worldwide is organic.
If more companies supported farmers becoming Regenerative Organic Certified™, we could help farmers and their land be more resilient to the impacts of climate change.
100% of the virgin down in our products is certified to the Global Traceable Down Standard (TDS). No other outdoor clothing company uses only certified Global TDS material for its virgin down.
If more companies used TDS-certified down, we could help put in place protections from forced feeding and live plucking for more birds in the down supply chain.
We repaired over 56,000 garments last year. 11.2 million tons of textiles ended up in landfills in 2017.
If more companies offered repairs, we could all extend the life of our clothing and keep gear out of landfills.
Demand Quality
100% of the products that we make are backed by our Ironclad Guarantee. Worldwide, in the last 15 years the average number of times a garment is worn before it’s discarded decreased by 36%.
If the clothing industry prioritized durability, we would consume less energy, waste less water and create less trash.
