Frequently Asked Questions

How long will it take for my item to arrive?

Delivery times vary depending on your chosen shipping method and the destination of your parcel. For full details on packaging and transit times, please visit our Shipping Information page.

Please note that weather, public holidays, peak shipping seasons and incorrect delivery information can delay the shipment of your order. Patagonia are unfortunately unable to control or reimburse issues related to any of the above.

How do I track my order?

Once your order leaves our warehouse, we will send you an email with your tracking information. You will then be able to track the order as it makes its way to you.

What are your shipping rates?

Patagonia Europe offers two shipping options: Standard and Express Shipping. For more information on costs associated with these options, please visit our Shipping Information page.

Can I ship internationally?

Patagonia EU delivers in 31 countries across Europe. For orders outside of the EU, please visit our US website for more information.

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