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Shipping Information
We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
Tiny hole for face to squish through, covers the chin, uncomfortable
Super tight and uncomfortable, my chin doesnt get cold but for some reason the designers made it so the hood covers the chin and the face hole is tiny so my face barely squishes through.
Thank you for the feedback on the Yulex Hood, we are certainly sorry to hear that it did not meet your expectations. You are certainly welcome to [return](https://www.patagonia.com/returns.html)the Hood if it is not meeting your expectations.
January 20, 2021
Warm
Perfect got for my son and used myself. Went to order another but no stock!
This hood is warm, and I have no complaints about the manufacturing. However, during my surf sessions, the bottom of the hood pops out of my wetsuit collar and doesn’t stay inserted within the suit. There needs to be more material on the bottom so that the hood stays inside the wetsuit collar.